Refund policy
Exchanges
We only replace items if they are defective or damaged on delivery. Please note that damages need to be reported within 12 hours of receipt of the order. Please contact us via email: info@basilei.com. Upon receiving your email, we will contact you as soon as possible.
We only replace items if they are defective or damaged on delivery. Please note that damages need to be reported within 12 hours of receipt of the order. Please contact us via email: info@basilei.com. Upon receiving your email, we will contact you as soon as possible.